Christmas Newbie Support Form

This Form Is For Users That Got Their Computer New For Christmas

Computer Problem Report Form

Enter your email address here:
Enter your address here again:
Describe your problem:

Now, describe the problem accurately:

Speculate wildly about the cause of the problem:

Problem Severity:
Nature of the problem:
Is your computer plugged in? Yes No
Is it turned on? Yes No
Have you tried to fix it yourself? Yes No
Have you made it worse? Yes
Have you had "a friend" who "Knows all about computers" try to fix it for you? Yes No
Did they make it even worse? Yes
Have you read the manual? Yes No
Are you sure you've read the manual? Maybe No
Are you absolutely certain you've read the manual? No
If you read the manual, do you think you understood it? Yes No
If 'Yes' then explain why you can't fix the problem yourself"

What were you doing with your computer at the time the problem occurred?

If you answered 'nothing' then explain why you were logged in?

Are you sure you aren't imagining the problem? Yes No
Does the clock on your home VCR blink 12:00? Yes What's a VCR?
Do you have a copy of 'Macintosh or Windows for Dummies'? Yes No
Do you have any independent witnesses to the problem? Yes No
Do you have any electronics products that DO work? Yes No
Is there anyone else you could blame this problem on? Yes No
Have you given the machine a good whack on the top? Yes No
Is the machine on fire? No Not yet
Can you do something else instead of bothering me? Yes

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